Information
Find all the essential information about the hotel in one place – check-in and check-out, dining options, guest services, and practical tips for your stay.
APLEND RESTAURANTS
As a MYAPLEND member, you get the benefit of a discounted menu in all our APLEND restaurants. To the traditional Slovak restaurants Koliba Kamzík in Starý Smokovec, Tatranská Lomnica, Štrbské Pleso and Salaš in Veľký Slavkov.
To get the benefit, register at www.myaplend.com
BREAKFAST
Breakfast is served for the guests of Lake Resort from 7:00 to 10:00am in the restaurant Koliba Kamzík, which is located in Hotel Ovruč. A fully equipped kitchenette is available to all guests staying in the apartment.
- Breakfast is available at an additional cost: €14/person
In addition, if you register for the loyalty system at www.myaplend.com you will receive a benefit in the form of a discounted menu in all APLEND restaurants.
CHECK-IN
Guests can check in daily from 2:00 PM. Upon arrival, the accommodation surcharge and local tax must be paid.
CHECK - OUT
We are not happy to see you leave, but on the day of departure, we kindly ask all guests to check out until 10 AM. If you are interested in later departure time, please inform the reception at least 24 hours in advance. The service may be charged due to the current price list.
RECEPTION
Services of reception are available daily 24/7 in a nearby Hotel Ovruč. Reception offers guests all information for their pleasant vacation in the High Tatras, tips for trips and many kinds of souvenirs. In addition, guests can buy plenty of additional services; prices are in the current price list.
PARKING
Free hotel parking is available in the garage or in an outdoor car park 500 metres away.
INVOICE
If you are interested in issuing an invoice for the accommodation, please contact the reservation department at least 24 hours in advance or notify the resort reception of your request before paying the outstanding balance. After issuing the fiscal document, it is not possible to issue an additional invoice for the services provided.
KIDS
The family with kids are very welcomed. Your kids under 2 years old will stay for free at a shared bed. Moreover, one child under 6 years old stays for free at extra bed.
SMOKING
Dear guests, we would like to inform you that all interiors of Lake Resort as well as reception are strictly non-smoking. Please, respect this prohibition. If you want to smoke, please, use exterior spaces. In case of unrespected this prohibition of non-smoking, Aplend company reserves the right to require a penalty of 200€.
PETS
Stay with pets in Lake Resort is not allowed. Please, respect this prohibition. In case of unrespected this prohibition, Aplend company reserves the right to require a penalty of 200€.