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Contact: Reception of Apartments Koliba Kamzík: +421 902 244 111 / koliba@kamzik.sk Reservation department of Aplend Apartments & Resorts: +421 904 744 000 / tatry@aplend.com |
Address: Starý Smokovec 8 062 01 Vysoké Tatry GPS coordinates: N 49.141649 / E 20.223207 |
Boarding:
As guests of Apartments Koliba Kamzík, the price of your accommodation also includes a tasty breakfast. During the worsening epidemiological situation, breakfast is served in the room. The resort does not offer half board or full board. Still, as guests of Aplend Apartments & Resorts, you will receive discounts to all restaurants running by Aplend, s.r.o. including the onsite restaurant Koliba Kamzík.
Caution:
Dear guests, we would like to inform you that all interiors of Apartments Koliba Kamzík, reception and restaurant Koliba Kamzík are strictly non-smoking. There is a ban on bringing pets as well. You are also kindly asked to secure your apartment / studio every time you leave the accommodation (closing windows / balcony, closing doors, etc.). In case of theft of your belongings, Aplend, s.r.o. is not responsible for the loss of personal property.
Check-in:
We kindly ask you to pay the outstanding balance of accommodation, a local tax and parking fee (if you are interested in parking in front of Koliba Kamzík) when checking-in. Upon arrival, the reception staff will also ask you to pay a refundable deposit of EUR 70. In case the inventory of the apartment is not damaged during the stay, the deposit will be refunded to you when checking-out. On the day of arrival, you can arrive at check-in from 2:00 pm until 6:00 pm. If you are interested in late registration (after 6:00 pm) or early check-in (before 2:00 pm), please contact the reception in advance.
Check-out:
We are not happy to see you leave, but on the day of departure, we kindly ask all guests to check out no later than 10:00 am. If you are interested in later departure time, please inform the reception at least 24 hours in advance. Late check-out service is available based on the current occupancy of the apartments. The service may be charged due to the current price list. If you are interested in storing luggage after check-out, do not hesitate to contact the resort reception.
Information:
All the additional information you need to spend a pleasant holiday in Starý Smokovec can be found on the website of Apartments Koliba Kamzík (in the Information section) and in the hotel book, which is a part of each apartment / studio. For your comfort, the resort reception is equipped with an information kiosk, where you will find current events, trip tips, railway schedule, as well as the weather forecast. If you have any questions, please do not hesitate to contact the reception staff.
Payments and invoices:
Additional services, a local tax and the remaining price of accommodation (except for the refundable deposit) can be paid in cash (EUR), Visa / MasterCard / Diners credit card or debit card. The refundable deposit can only be paid in cash (EUR). The Apartment's Koliba Kamzík reception also accepts recreational cards (Edenred / Callio / Gusto / Benefit Plus / Doxx) for the payment of recreational stays to get repaid by the employer. If you are interested in issuing an invoice for the accommodation, please contact the reservation department at least 24 hours in advance or notify the resort reception of your request before paying the outstanding balance. After issuing the fiscal document, it is not possible to issue an additional invoice for the services provided.
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Contact: Reception of Hotel Kukučka: +421 910 113 322 / hotelkukucka@aplend.com Reservation department of Aplend Apartments & Resorts: +421 904 744 000 / tatry@aplend.com |
Address: Tatranská Lomnica 14646 059 60 Vysoké Tatry GPS coordinates: N 49.163440 / E 20.273846 |
Boarding:
As guests of Hotel Kukučka, the price of your accommodation also includes a tasty breakfast. During the worsening epidemiological situation, breakfast is served in the room. Olívia Restaurant is situated on the ground floor of the main hotel building. The resort does offer half board at Olívia Restaurant. For the current prices of half board do not hesitate to contact the reception. As guests of Aplend Apartments & Resorts, you will receive discounts to all restaurants running by Aplend, s.r.o. including the onsite restaurant Olívia Restaurant.
Caution:
Dear guests, we would like to inform you that all interiors of Kukučka Mountain Hotel & Residences, reception and restaurant Olívia Restaurant are strictly non-smoking. There is a ban on bringing pets as well. You are also kindly asked to secure your apartment every time you leave the accommodation (closing windows / balcony, closing doors, etc.). In case of theft of your belongings, Aplend, s.r.o. is not responsible for the loss of personal property.
Check-in:
We kindly ask you to pay the outstanding balance of accommodation and a local tax when checking-in. Upon arrival, the reception staff will also ask you to pay a refundable deposit of EUR 70. In case the inventory of the apartment is not damaged during the stay, the deposit will be refunded to you when checking-out. On the day of arrival, you can arrive at check-in from 3:00 pm. If you are interested in early check-in (before 3:00 pm), please contact the reception in advance. Free unguarded parking is located in front of each building of Kukučka Mountain Hotel & Residences.
Check-out:
We are not happy to see you leave, but on the day of departure, we kindly ask all guests to check out no later than 10:00 am. If you are interested in later departure time, please inform the reception at least 24 hours in advance. Late check-out service is available based on the current occupancy of the apartments. The service may be charged due to the current price list. If you are interested in storing luggage after check-out, do not hesitate to contact the resort reception.
Information:
All the additional information you need to spend a pleasant time in Tatranská Lomnica can be found on the website of Hotel Kukučka (in the Information section) and in the hotel book, which is a part of each apartment. For your comfort, the resort reception is equipped with an information kiosk, where you will find current events, trip tips, railway schedule, as well as the weather forecast. If you have any questions, please do not hesitate to contact the reception staff.
Payments and invoices:
Additional services, a local tax and the remaining price of accommodation (except for the refundable deposit) can be paid in cash (EUR), Visa / MasterCard / Diners credit card or debit card. The refundable deposit can only be paid in cash (EUR). The reception of Hotel Kukučka also accepts recreational cards (Edenred / Callio / Gusto / Benefit Plus / Doxx) for the payment of recreational stays to get repaid by the employer. If you are interested in issuing an invoice for the accommodation, please contact the reservation department at least 24 hours in advance or notify the resort reception of your request before paying the outstanding balance. After issuing the fiscal document, it is not possible to issue an additional invoice for the services provided.
Wellness:
The main hotel building and all residential buildings have a private wellness area with a choice of several types of saunas, a cooling shower and a relaxation room. All wellness centres are available to you daily from noon until midnight. We would like to inform you that the number of people in each of the wellness centres is regulated to increase your comfort. Therefore, please report your chosen wellness time to the resort reception in advance. As a guest, you also have the opportunity to use the quality services of a masseur in the main hotel building. For current prices of massages, body wraps and admission to the wellness centres, do not hesitate to contact the reception staff.
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Contact: Reception of Tatry Holiday Resort: +421 904 744 000 / tatry@aplendapartments.com Reservation department of Aplend Apartments & Resorts: +421 904 744 000 / tatry@aplend.com |
Address: Tatranská 4 059 91 Veľký Slavkov GPS coordinates: N 49.091037 / E 20.285599 |
Boarding:
Tatry Holiday Resort does offer breakfast, half board and full board in the restaurant Salaš Slavkov, which is a part of the resort. For current prices of boarding, do not hesitate to contact the reception. As guests of Aplend Apartments & Resorts, you will receive discounts to all restaurants running by Aplend, s.r.o. including the onsite restaurant Salaš.
Caution:
Dear guests, we would like to inform you that all interiors of Tatry Holiday Resort, reception and outdoor sports fields are strictly non-smoking. There is a ban on bringing pets as well. A part of our lovely resort is a small child-friendly dog called "Max". Please do not feed him human food. You are also kindly asked to secure your cottage / apartment every time you leave the accommodation (closing windows / balcony, closing doors, etc.). In case of theft of your belongings, Aplend, s.r.o. is not responsible for the loss of personal property.
Check-in:
The reception of Tatry Holiday Resort is located in the Salaš Slavkov restaurant building (side entrance towards the accommodation resort). We kindly ask you to pay the outstanding balance of accommodation and a local tax when checking-in. Upon arrival, the reception staff will also ask you to pay a refundable deposit of EUR 70. In case the inventory of the apartment is not damaged during the stay, the deposit will be refunded to you when checking-out. On the day of arrival, you can arrive at check-in from 2:00 pm until 6:00 pm. If you are interested in late registration (after 6:00 pm) or early check-in (before 2:00 pm), please contact the reception in advance. Free unguarded parking is available in several parts of the resort. The reception staff will be happy to advise you on the parking space closest to your accommodation.
Check-out:
We are not happy to see you leave, but on the day of departure, we kindly ask all guests to check out no later than 10:00 am. If you are interested in later departure time, please inform the reception at least 24 hours in advance. Late check-out service is available based on the current occupancy of the accommodation. The service may be charged due to the current price list. If you are interested in storing luggage after check-out, do not hesitate to contact the resort reception.
Information:
All the additional information you need to spend a pleasant holiday under the High Tatras can be found on the website of accommodation (houses / cottages / apartments / studios) - in the Information section and in the hotel book, which is a part of each type of accommodation. For your comfort, the resort reception is equipped with an information kiosk, where you will find current events, trip tips, railway schedule, as well as the weather forecast. If you have any questions, please do not hesitate to contact the reception staff.
Payments and invoices:
Additional services, a local tax and the remaining price of accommodation (except for the refundable deposit) can be paid in cash (EUR), Visa / MasterCard / Diners credit card or debit card. The refundable deposit can only be paid in cash (EUR). The reception of Tatry Holiday Resort also accepts recreational cards (Edenred / Callio / Gusto / Benefit Plus / Doxx) for the payment of recreational stays to get repaid by the employer. If you are interested in issuing an invoice for the accommodation, please contact the reservation department at least 24 hours in advance or notify the resort reception of your request before paying the outstanding balance. After issuing the fiscal document, it is not possible to issue an additional invoice for the services provided.
Wellness:
The resort has a wellness area, where you will find a relaxing unheated pool with seating area, a whirlpool and a Finnish (dry) sauna. The number of people who use the whirlpool and sauna at the same time is regulated by the resort reception to increase your comfort. If you are interested in using the wellness services, please let the Tatry Holiday Resort reception know your expected wellness time in advance. Selected wellness services are charged and operated in selected warm / cold months. For current prices of services and availability of wellness parts, do not hesitate to contact the reception.
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Contact: Reception of Vila Beatrice: +421 902 322 000 / beatrice@aplend.com Reservation department of Aplend Apartments & Resorts: +421 904 744 000 / tatry@aplend.com |
Address: Tatranská Lomnica 103 059 60 Vysoké Tatry GPS coordinates: N 49.16343759 / E 20.27877893 |
Boarding:
As guests of Vla Beatrice, the price of your accommodation also includes a tasty breakfast. During the worsening epidemiological situation, breakfast is served in the room. The resort does not offer half board or full board. Still, as guests of Aplend Apartments & Resorts, you will receive discounts to all restaurants running by Aplend, s.r.o. including the restaurant Olívia Restaurant Tatranská Lomnica, Olívia Restaurant Tatranská Lomnica, which is only 300 meters away from Villa Beatrice (in the Aplend Hotel Kukučka).
Caution:
Dear guests, we would like to inform you that all interiors of Vila Beatrice are strictly non-smoking. There is a ban on bringing pets as well. You are also kindly asked to secure your apartment every time you leave the accommodation (closing windows / balcony, closing doors, etc.). In case of theft of your belongings, Aplend, s.r.o. is not responsible for the loss of personal property.
Check-in:
Vila Beatrice's reception is located on the ground floor of an apartment building, in front of which you will also find free unguarded parking. We kindly ask you to pay the outstanding balance of accommodation and a local tax when checking-in. Upon arrival, the reception staff will also ask you to pay a refundable deposit of EUR 70. In case the inventory of the apartment is not damaged during the stay, the deposit will be refunded to you when checking-out. On the day of arrival, you can arrive at check-in from 2:00 pm until 6:00 pm. If you are interested in late registration (after 6:00 pm) or early check-in (before 2:00 pm), please contact the reception in advance.
Check-out:
We are not happy to see you leave, but on the day of departure, we kindly ask all guests to check out no later than 10:00 am. If you are interested in later departure time, please inform the reception at least 24 hours in advance. Late check-out service is available based on the current occupancy of the apartments. The service may be charged due to the current price list. If you are interested in storing luggage after check-out, do not hesitate to contact the resort reception.
Information:
All the additional information you need to spend a pleasant time in Tatranská Lomnica can be found on the website of Vila Beatrice (in the Information section) and in the hotel book, which is a part of each apartment. For your comfort, the resort reception is equipped with an information kiosk, where you will find current events, trip tips, railway schedule, as well as the weather forecast. If you have any questions, please do not hesitate to contact the reception staff.
Payments and invoices:
Additional services, a local tax and the remaining price of accommodation (except for the refundable deposit) can be paid in cash (EUR), Visa / MasterCard / Diners credit card or debit card. The refundable deposit can only be paid in cash (EUR). The reception of Vila Beatrice also accepts recreational cards (Edenred / Callio / Gusto / Benefit Plus / Doxx) for the payment of recreational stays to get repaid by the employer. If you are interested in issuing an invoice for the accommodation, please contact the reservation department at least 24 hours in advance or notify the resort reception of your request before paying the outstanding balance. After issuing the fiscal document, it is not possible to issue an additional invoice for the services provided.
Wellness:
Vila Beatrice has a private Finnish (dry) sauna and a relaxation area, which you can use as accommodated guests throughout the year daily from 9:00 am to 6:00 pm. The number of people in the wellness area at the same time is regulated by the resort reception to increase your comfort. If you are interested in using the wellness services, do not hesitate to contact the reception staff. Services are charged according to the current price list.
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Contact: Reception of Resort Beatrice - Vila Beatrice: +421 902 322 000 / beatrice@aplend.com Reservation department of Aplend Apartments & Resorts: +421 904 744 000 / tatry@aplend.com |
Address: Tatranská Lomnica 107 059 60 Vysoké Tatry GPS coordinates: N 49.163575 / E 20.278219 |
Boarding:
As guests of Vila Júlia, the price of your accommodation also includes a tasty breakfast. During the worsening epidemiological situation, breakfast is served in the room. The resort does not offer half board or full board. Still, as guests of Aplend Apartments & Resorts, you will receive discounts to all restaurants running by Aplend, s.r.o. including the restaurant Olívia Restaurant Tatranská Lomnica, which is only 400 meters away from Villa Júlia (in the Aplend Hotel Kukučka).
Caution:
Dear guests, we would like to inform you that all interiors of Vila Júlia and reception of Resort Beatrice are strictly non-smoking. There is a ban on bringing pets as well. You are also kindly asked to secure your apartment / studio every time you leave the accommodation (closing windows / balcony, closing doors, etc.). In case of theft of your belongings, Aplend, s.r.o. is not responsible for the loss of personal property.
Check-in:
Vila Júlia is a part of Resort Beatrice, whose central building - reception building is located in Vila Beatrice (about 100 meters from Vila Júlia at the address 103 Tatranská Lomnica). Free unguarded parking is located directly in front of the apartment building. We kindly ask you to pay the outstanding balance of accommodation and a local tax when checking-in. Upon arrival, the reception staff will also ask you to pay a refundable deposit of EUR 70. In case the inventory of the apartment is not damaged during the stay, the deposit will be refunded to you when checking-out. On the day of arrival, you can arrive at check-in from 2:00 pm until 6:00 pm. If you are interested in late registration (after 6:00 pm) or early check-in (before 2:00 pm), please contact the reception in advance.
Check-out:
We are not happy to see you leave, but on the day of departure, we kindly ask all guests to check out no later than 10:00 am. If you are interested in later departure time, please inform the reception at least 24 hours in advance. Late check-out service is available based on the current occupancy of the accommodation. The service may be charged due to the current price list. If you are interested in storing luggage after check-out, do not hesitate to contact the resort reception.
Information:
All the additional information you need to spend a pleasant time in Tatranská Lomnica can be found on the website of Vila Júlia (in the Information section) and in the hotel book, which is a part of each apartment / studio. For your comfort, the resort reception is equipped with an information kiosk, where you will find current events, trip tips, railway schedule, as well as the weather forecast. If you have any questions, please do not hesitate to contact the reception staff.
Payments and invoices:
Additional services, a local tax and the remaining price of accommodation (except for the refundable deposit) can be paid in cash (EUR), Visa / MasterCard / Diners credit card or debit card. The refundable deposit can only be paid in cash (EUR). The reception of Resort Beatrice also accepts recreational cards (Edenred / Callio / Gusto / Benefit Plus / Doxx) for the payment of recreational stays to get repaid by the employer. If you are interested in issuing an invoice for the accommodation, please contact the reservation department at least 24 hours in advance or notify the resort reception of your request before paying the outstanding balance. After issuing the fiscal document, it is not possible to issue an additional invoice for the services provided.
Wellness:
Vila Beatrice has a private Finnish (dry) sauna and a relaxation area, which you can use as accommodated guests of Resort Beatrice throughout the year daily from 9:00 am to 6:00 pm. The number of people in the wellness area at the same time is regulated by the resort reception to increase your comfort. If you are interested in using the wellness services, do not hesitate to contact the reception staff. Services are charged according to the current price list.
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Contact: Reception of Resort Beatrice - Vila Beatrice: +421 902 322 000 / beatrice@aplend.com Reservation department of Aplend Apartments & Resorts: +421 904 744 000 / tatry@aplend.com |
Address: Tatranská Lomnica 14637 059 60 Vysoké Tatry GPS coordinates: N 49.163746 / E 20.270692 |
Boarding:
Resort Beatrice does offer tasty breakfast. During the worsening epidemiological situation, breakfast is served in the room. For current breakfast prices, do not hesitate to contact the reception staff. The resort does not offer half board or full board. Still, as guests of Aplend Apartments & Resorts, you will receive discounts to all restaurants running by Aplend, s.r.o. including the restaurant Olívia Restaurant Tatranská Lomnica, which is only 300 meters away from Villa Ľudmila (in the building Aplend Hotel Kukučka).
Caution:
Dear guests, we would like to inform you that all interiors of Vila Ľudmila and reception of Resort Beatrice are strictly non-smoking. There is a ban on bringing pets as well. You are also kindly asked to secure your apartment / studio every time you leave the accommodation (closing windows / balcony, closing doors, etc.). In case of theft of your belongings, Aplend, s.r.o. is not responsible for the loss of personal property.
Check-in:
Vila Ľudmila is a part of Resort Beatrice, whose central building - reception building is located in Vila Beatrice (about 600 meters from Vila Ľudmila at the address 103 Tatranská Lomnica). Free unguarded parking is located directly in front of the apartment building. We kindly ask you to pay the outstanding balance of accommodation and a local tax when checking-in. Upon arrival, the reception staff will also ask you to pay a refundable deposit of EUR 70. In case the inventory of the apartment is not damaged during the stay, the deposit will be refunded to you when checking-out. On the day of arrival, you can arrive at check-in from 2:00 pm until 6:00 pm. If you are interested in late registration (after 6:00 pm) or early check-in (before 2:00 pm), please contact the reception in advance.
Check-out:
We are not happy to see you leave, but on the day of departure, we kindly ask all guests to check out no later than 10:00 am. If you are interested in later departure time, please inform the reception at least 24 hours in advance. Late check-out service is available based on the current occupancy of the accommodation. The service may be charged due to the current price list. If you are interested in storing luggage after check-out, do not hesitate to contact the resort reception.
Information:
All the additional information you need to spend a pleasant time in Tatranská Lomnica can be found on the website of Vila Ľudmila (in the Information section). For your comfort, the resort reception is equipped with an information kiosk, where you will find current events, trip tips, railway schedule, as well as the weather forecast. If you have any questions, please do not hesitate to contact the reception staff.
Payments and invoices:
Additional services, a local tax and the remaining price of accommodation (except for the refundable deposit) can be paid in cash (EUR), Visa / MasterCard / Diners credit card or debit card. The refundable deposit can only be paid in cash (EUR). The reception of Resort Beatrice also accepts recreational cards (Edenred / Callio / Gusto / Benefit Plus / Doxx) for the payment of recreational stays to get repaid by the employer. If you are interested in issuing an invoice for the accommodation, please contact the reservation department at least 24 hours in advance or notify the resort reception of your request before paying the outstanding balance. After issuing the fiscal document, it is not possible to issue an additional invoice for the services provided.
Wellness:
Vila Beatrice has a private Finnish (dry) sauna and a relaxation area, which you can use as accommodated guests of Resort Beatrice throughout the year daily from 9:00 am to 6:00 pm. The number of people in the wellness area at the same time is regulated by the resort reception to increase your comfort. If you are interested in using the wellness services, do not hesitate to contact the reception staff. Services are charged according to the current price list.
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Contact: Reception of Resort Beatrice - Vila Beatrice: +421 902 322 000 / beatrice@aplend.com Reservation department of Aplend Apartments & Resorts: +421 904 744 000 / tatry@aplend.com |
Address: Tatranská Lomnica 30 059 60 Vysoké Tatry GPS coordinates: N 49.163518 / E 20.274169 |
Boarding:
As guests of Vila Magnólia, the price of your accommodation also includes a tasty breakfast. During the worsening epidemiological situation, breakfast is served in the room. The resort does not offer half board or full board. Still, as guests of Aplend Apartments & Resorts, you will receive discounts to all restaurants running by Aplend, s.r.o. including the restaurant Olívia Restaurant Tatranská Lomnica, which is only 25 meters away from Villa Magnólia (in the next building - Aplend Hotel Kukučka).
Caution:
Dear guests, we would like to inform you that all interiors of Vila Magnólia and reception of Resort Beatrice are strictly non-smoking. There is a ban on bringing pets as well. You are also kindly asked to secure your apartment / studio every time you leave the accommodation (closing windows / balcony, closing doors, etc.). In case of theft of your belongings, Aplend, s.r.o. is not responsible for the loss of personal property.
Check-in:
Vila Magnólia is a part of Resort Beatrice, whose central building - reception building is located in Vila Beatrice (about 300 meters from Vila Magnólia at the address 103 Tatranská Lomnica). Free unguarded parking is located directly in front of the apartment building. We kindly ask you to pay the outstanding balance of accommodation and a local tax when checking-in. Upon arrival, the reception staff will also ask you to pay a refundable deposit of EUR 70. In case the inventory of the apartment is not damaged during the stay, the deposit will be refunded to you when checking-out. On the day of arrival, you can arrive at check-in from 2:00 pm until 6:00 pm. If you are interested in late registration (after 6:00 pm) or early check-in (before 2:00 pm), please contact the reception in advance.
Check-out:
We are not happy to see you leave, but on the day of departure, we kindly ask all guests to check out no later than 10:00 am. If you are interested in later departure time, please inform the reception at least 24 hours in advance. Late check-out service is available based on the current occupancy of the accommodation. The service may be charged due to the current price list. If you are interested in storing luggage after check-out, do not hesitate to contact the resort reception.
Information:
All the additional information you need to spend a pleasant time in Tatranská Lomnica can be found on the website of Vila Magnólia (in the Information section) and in the hotel book, which is a part of each apartment / studio. For your comfort, the resort reception is equipped with an information kiosk, where you will find current events, trip tips, railway schedule, as well as the weather forecast. If you have any questions, please do not hesitate to contact the reception staff.
Payments and invoices:
Additional services, a local tax and the remaining price of accommodation (except for the refundable deposit) can be paid in cash (EUR), Visa / MasterCard / Diners credit card or debit card. The refundable deposit can only be paid in cash (EUR). The reception of Resort Beatrice also accepts recreational cards (Edenred / Callio / Gusto / Benefit Plus / Doxx) for the payment of recreational stays to get repaid by the employer. If you are interested in issuing an invoice for the accommodation, please contact the reservation department at least 24 hours in advance or notify the resort reception of your request before paying the outstanding balance. After issuing the fiscal document, it is not possible to issue an additional invoice for the services provided.
Wellness:
Vila Beatrice has a private Finnish (dry) sauna and a relaxation area, which you can use as accommodated guests of Resort Beatrice throughout the year daily from 9:00 am to 6:00 pm. The number of people in the wellness area at the same time is regulated by the resort reception to increase your comfort. If you are interested in using the wellness services, do not hesitate to contact the reception staff. Services are charged according to the current price list.
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Contact: Reception of Vila Olívia: +421 903 582 679 / olivia@aplend.com Reservation department of Aplend Apartments & Resorts: +421 904 744 000 / tatry@aplend.com |
Address: Nový Smokovec 19258 062 01 Vysoké Tatry GPS coordinates: N 49.138955 / E 20.216104 |
Boarding:
As guests of Vila Olívia, the price of your accommodation also includes a tasty breakfast. During the worsening epidemiological situation, breakfast is served in the room.
Caution:
Dear guests, we would like to inform you that all interiors of Vila Olívia as well as restaurant Olívia Restaurant and winter garden are strictly non-smoking. There is a ban on bringing pets as well. You are also kindly asked to secure your apartment every time you leave the accommodation (closing windows / balcony, closing doors, etc.). In case of theft of your belongings, Aplend, s.r.o. is not responsible for the loss of personal property.
Check-in:
The reception of Villa Olívia is part of the Olívia Restaurant, which is located on the ground floor of the apartment house. We kindly ask you to pay the outstanding balance of accommodation and a local tax when checking-in. Upon arrival, the reception staff will also ask you to pay a refundable deposit of EUR 70. In case the inventory of the apartment is not damaged during the stay, the deposit will be refunded to you when checking-out. On the day of arrival, you can arrive at check-in from 2:00 pm until 7:00 pm. If you are interested in late registration (after 7:00 pm) or early check-in (before 2:00 pm), please contact the reception in advance. Free unguarded parking is located in front of Villa Olivia. You will find the numeric code for the access ramp in the confirmation e-mail that will be sent to you by our system.
Check-out:
We are not happy to see you leave, but on the day of departure, we kindly ask all guests to check out no later than 10:00 am. If you are interested in later departure time, please inform the reception at least 24 hours in advance. Late check-out service is available based on the current occupancy of the apartments. The service may be charged due to the current price list. If you are interested in storing luggage after check-out, do not hesitate to contact the resort reception.
Information:
All the additional information you need to spend a pleasant holiday in Nový Smokovec can be found on the website of Vila Olívia (in the Information section) and in the hotel book, which is a part of each apartment. For your comfort, the resort reception is equipped with an information kiosk, where you will find current events, trip tips, railway schedule, as well as the weather forecast. If you have any questions, please do not hesitate to contact the reception staff.
Payments and invoices:
Additional services, a local tax and the remaining price of accommodation (except for the refundable deposit) can be paid in cash (EUR), Visa / MasterCard / Diners credit card or debit card. The refundable deposit can only be paid in cash (EUR). The reception of Vila Olívia also accepts recreational cards (Edenred / Callio / Gusto / Benefit Plus / Doxx) for the payment of recreational stays to get repaid by the employer. If you are interested in issuing an invoice for the accommodation, please contact the reservation department at least 24 hours in advance or notify the resort reception of your request before paying the outstanding balance. After issuing the fiscal document, it is not possible to issue an additional invoice for the services provided.
