Guest Directory - Hotel Lujza Major
Enjoy your stay
Dear Guests,
Welcome to APLEND HOTEL LUJZA MAJOR, surrounded by beautiful nature in the heart of the High Tatras.
We appreciate your choice of accommodation. This guide aims to give you a thorough insight into all our facilities and services available and to provide you with all the information you need during your visit in The High Tatras. If you have an additional question or request, please, contact one of our team members.
We wish you a pleasant stay with us and enjoy your time in The Tatras!
Kind regards APLEND TEAM
APLEND is a brand, which has been operating on holiday apartments market and restaurants in The High Tatras and Bratislava, since 2010.
ABOUT THE HOTEL
RECEPTION
Reception services are fully available for guests from 7.00 am to 7.00 pm. After 7.00 pm, guests can contact reception by telephone. The reception staff will provide guests with all the necessary information regarding the hotel services and answer any further questions. The reception also offers guests the opportunity to purchase toiletries, snacks and souvenirs. Please do not hesitate to contact the reception staff for any special requests
ROOM
The hotel offers comfortably furnished rooms for couples, families of 4 as well as larger families of up to 7 people. Depending on the type, the rooms have twin or double beds, a TV and a bathroom with a shower and toilet. Each room is equipped with a fridge, kettle, wine glasses and tea glasses. Larger rooms also have a living room with a sofa bed. If you would like more information regarding the facilities of each room type, please get in touch with reception or visit our website at www.aplend.com.
CATERING
Breakfast is included in the price of the stay and is served on the premises from 7:30 to 9:30 am. All guests have the option of ordering a 3 course dinner with their stay, which is served on-site at the hotel. Dinner, along with your choice, must be ordered by 10:00. Please contact the hotel reception if you are interested in half board.
WELLNESS
During your stay, there is a wellness area on site where guests can indulge in some well-deserved relaxation. There are 2 types of saunas, a cooling fountain and a relaxation room. For access to the spa, a reservation must be made in advance at reception. There is a charge for the hotel's spa, please enquire at reception or on our website www.aplend.com about the charge.
ABOUT THE STAY
WI-FI
Guests staying at the hotel are provided with free Wi-Fi throughout their stay. The password will be provided to guests with their accommodation card upon check-in.
PARKING
As part of the hotel's services, guests are offered free parking, which is located in the hotel's outdoor areas.
METHOD OF PAYMENT
Hotel Lujza Major accepts payment in cash (EUR), Visa and MasterCard debit or credit cards. The hotel reception also accepts holiday cards (Edenred / Callio / Gusto / Benefit Plus / Doxx). Further information for the use of recreational cards will be provided at the hotel reception.
HOTEL BILL
All accommodation charges must be paid on arrival. Please inform reception if you wish to receive an invoice. In the case of a fiscal receipt, it is not possible to issue an additional invoice.
HOUSEKEEPING
Guests are provided with a basic daily service, which includes a change of towels and bath towels and a replenishment of toiletries. Only those towels and bath towels that are laid on the bathroom floor will be changed during the daily service. After 3 nights, guests are provided with a basic room cleaning. For stays of 6 nights or more, guests' bed linen is changed during the stay. If you have any requests regarding room cleaning, please do not hesitate to contact reception.
PETS
Sorry, but no pets are allowed at Hotel Lujza Major.
SMOKING
All indoor areas are strictly non-smoking. In case of violation of this regulation, a fine of 200€ will be imposed.
CHILDREN'S FACILITIES
If baby accessories are required, the Lujza Major hotel reception offers free rental of a bath tub, potty and high chair. A baby cot is also available for a fee. Please check with reception or our website www.aplend.com for the current fee.
GOPASS
At our hotel reception, we also offer guests the possibility to register or charge their Gopass card, with which it is possible to purchase tickets to selected aqua-parks and ski resorts. Further information and current ticket prices will be provided at the hotel reception.
CHECK-OUT
Check-out time is until 10:00 am. If you require an extension of your check-out time, please contact reception the day before. Late check-out is available based on room availability, and this service is not included in the room rate.
LOSSES AND FINDS
Any items found in the facilities after check-out will be stored. For more information, please get in touch with the front desk.
During your stay at Hotel Lujza Major, guests can take advantage of several benefits and discounts.
Benefits of staying in the APLEND network
One child under 6 years of age stays free of charge on an extra bed
Option to purchase a GOPASS directly at the reception
Option to purchase half board for your stay
MYAPLEND LOYALTY SYSTEM
We would also like to invite you to register for the MYAPLEND loyalty program, which includes a rich package of benefits. You can register on our website or get more information at the reception.
DISCOUNTS ON ENTRANCES AND ATTRACTIONS IN THE HIGH TATRAS
As part of your MYAPLEND membership, you can take advantage of discounts on entertainment and relaxation in the High Tatras. The current list of benefits can be found on our website.
DISCOUNTED MENU AND POINT COLLECTION IN APLEND RESTAURANTS
As a MYAPLEND member, you enjoy discounted menus in all APLEND restaurants. Thanks to the points you collect for stays and restaurants, you can apply additional discounts on stays of up to 50% or exchange points for a gift voucher for a restaurant.
TIPS WHERE TO GO IN THE TATRAS
Let yourself be inspired! You will find many great tips on our blog. We will help you discover many unique places and activities.
SURROUNDINGS
TRANSPORT
Within the available transport options in the surrounding area, we will be happy to assist you at the reception and provide all the necessary information. Whether it is the TŽ (Tatra Electric Railway), intercity lines or taxis. The current link for the general timetable can be found at the end of this guide.
TOURIST INFORMATION OFFICE
The Tatra Tourist Information Office is only 110m away from the Hotel Lujza Major, at Tatranská Lomnica 98, High Tatras-Tatranská Lomnica.
MAIN POST OFFICE
The branch of the Slovak Post Office is approximately a 6-minute walk (500m) from Hotel Lujza Major at Tatranská Lomnica 122, Vysoké Tatry-Tatranská Lomnica.
PHARMACY
The nearest pharmacy is about 700 m from Hotel Lujza Major. The pharmacy is located at Lesovňa 59, Vysoké Tatry-Tatranská Lomnica.
EMERGENCY
In case of serious, acute or life-threatening problems, as well as in case of fire, call the emergency number 112.
GROCERIES
The nearest groceries are located approximately 4 minute walk (350m) from Hotel Lujza Major at Tatranská Lomnica 121, Vysoké Tatry-Tatranská Lomnica.
ATM
The nearest ATM is just a 4-minute walk from Hotel Lujza Major.
SHOPPING CENTRES
In terms of shopping options, we bring to the attention of guests the 3 most visited shopping centers, Tatry shopping center, Forum and OC Max, which are located in the city of Poprad. These shopping centres offer a wide selection of shops, brands and products, from clothing, home accessories, furniture to electronics.
IMPORTANT PHONE NUMBERSAND WEBSITES
Reception
+421 911 413 315
APLEND Reservation Department
+421 904 744 000
Emergency numbers and mountain rescue service
Mountain Rescue Emergency Line: 18 300
Police Emergency Line: 158
Emergency Medical Service: 155
Emergency line: 112
Websites
Company website
Loyalty system website
Official website of the High Tatras region: www.regiontatry.sk
Timetable website
www. imhd.sk/tatry/travel-regulations
First Minute Summer
Tatranská Lomnica with 20% discount.